FAQs
LOCAL DELIVERY
What city do you ofter local delivery?
We're proud to offer free local delivery for orders of $30 or more to our valued customers in Washington state. Simply type in your address during checkout, and if you're within our range of delivery, you'll see the option for local delivery pop up. It's our way of making your shopping experience convenient and bringing our products right to your doorstep.
THE PRODUCTS
Are the treats safe for all dogs? Absolutely! Our treats are safe for small, medium, and large dogs of all different breeds.
Are your treats all-natural? Yes, they are 100% all-natural with no additives or fillers.
How are your treats different from others? Our treats stand out because they are handmade with love and made to order, ensuring freshness. Additionally, the ingredients used in our dog treats are all easily recognizable.
Do your treats contain preservatives? No preservatives here! Our treats are 100% natural, with a shelf life of 3-4 months. For optimal freshness, store them in a cool, dry place or refrigerate.
Will my dog experience any irritations or reactions to the treats? Our ingredients are gentle on the tummy and packed with nutrients for digestive health. While any dietary change may cause slight reactions, we recommend introducing the treats gradually in small amounts to let your pup's body adjust.
Can humans eat the treats? Certainly, but they are intended for our canine friends.
When will I receive my order? As our treats are made fresh, processing takes 5-7 days before shipment. The delivery time is based on your location and chosen shipment priority.
For any other concerns and questions: Feel free to email us or reach out via our social media platforms. We're here to assist you!
RETURNS
Return Policy:
Considering the nature of our products, we regret to inform you that we do not accept returns or exchanges. However, if you encounter any issues with your order, please don't hesitate to reach out to us. We are committed to ensuring your satisfaction and will do our best to assist you. Your feedback is valuable, and we appreciate the opportunity to address any concerns you may have.